Meet the Founder
Lance Ramirez, the founder of Virtuoso Virtual Assistants, is a passionate entrepreneur with a vision to help businesses thrive through expert virtual support. With a background in Business management, Finance and digital marketing, Lance recognized the growing need for skilled Virtual Assistants who could help entrepreneurs and business owners save time, reduce workload, and increase efficiency.
With years of experience in operations, customer service, and automation, Lance built Virtuoso on the foundation of
quality, reliability, and professionalism. Their goal is to connect businesses with top-tier Virtual Assistants
who seamlessly integrate into their workflow, helping them scale and succeed.
Driven by a commitment to excellence, Lance ensures that every Virtuoso VA is highly trained, results-driven, and dedicated to delivering outstanding service. When not running the agency, they enjoy traveling, networking with fellow entrepreneurs, and staying ahead of industry trends.
“I believe that the right support system can make all the difference in a business. That’s why we focus on providing Virtual Assistants who don’t just complete tasks, they become an essential part of your team.”
– Lance R.
ABOUT VIRTUOSO VIRTUAL ASSISTANTS
At Virtuoso, we specialize in providing top-tier Virtual Assistant services tailored to meet the unique needs of entrepreneurs, startups, and businesses of all sizes. Our mission is to help you streamline operations, boost productivity, and scale efficiently—without the hassle of hiring in-house staff.
WHO IS VIRTUOSO & HOW WE CAN HELP YOU
Virtuoso is more than just a Virtual Assistant agency; we are your business growth partners. Our team consists of highly skilled and experienced VAs who excel in administration, customer service, social media management, marketing, and GHL (GoHighLevel) CRM support. We handpick our VAs to ensure they align with your work style, business goals, and industry needs.
OUR JOURNEY AT VIRTUOSO VIRTUAL ASSISTANTS
2021: The Beginning
Virtuoso was founded in 2021 by Lance Ramirez, a passionate entrepreneur from the Philippines. Recognizing the rising demand for high-quality remote support, Lance saw an opportunity to offer businesses around the world skilled and reliable Virtual Assistants. Starting with a small team, the goal was clear: to provide businesses with seamless administrative, marketing, and customer support, enabling them to focus on growth. The Philippines, known for its strong work ethic, excellent English proficiency, and affordable talent pool, was the perfect place to build a team.
2022: Growth & Expansion
In 2022, Virtuoso’s reputation grew rapidly as we expanded our team of virtual assistants across various specialties. We successfully matched our VAs with clients in industries like e-commerce, digital marketing, and real estate, allowing them to scale their businesses. The demand for specialized VAs in areas like social media management and CRM support grew, and we focused on hiring professionals who could handle these advanced roles. As a Philippine-based agency, we were able to offer businesses top-tier virtual support at competitive rates, all while maintaining a global reach.
2023: Innovation & Streamlined Services
By 2023, Virtuoso had built a strong reputation for its tailored VA services. We embraced technology and automation to enhance our workflows, allowing us to serve a diverse range of clients. Our team of Filipino VAs gained expertise in GoHighLevel (GHL) CRM, email marketing, and lead generation, enabling us to help businesses not only with day-to-day operations but also with strategic growth. Being based in the Philippines allowed us to tap into a diverse pool of highly-skilled professionals who were ready to assist global businesses.
2024: A Setback and Resilience
In 2024, a devastating fire tragically destroyed most of the data and information we had accumulated over the years. Files, records, and essential client data were lost in an instant. This loss was a heavy blow to Virtuoso, the hard work, planning, and growth that had been built up over three years seemed to crumble overnight. The challenges were immense, but our resolve remained unshaken. Despite the setback, Lance and the entire Virtuoso team rallied together, working tirelessly to rebuild, recover, and regain the trust of our clients.
This experience was a reminder of how fragile success can be, but it also taught us the importance of resilience and adaptability. While 2024 was a difficult year for Virtuoso, it marked the start of a new chapter where we embraced even greater strength and determination to move forward. The lessons we learned in rebuilding not only shaped our approach but also deepened our commitment to delivering exceptional virtual assistance.
Frequently Asked Questions
What is a Virtuoso Virtual Assistant (VA)?
A Virtual Assistant is a remote professional in the Philippines who provides administrative, Social Media Management, customer support, and other business services to help streamline operations and increase productivity.
How can a Virtual Assistant help my business?
A VA can handle time-consuming tasks such as email management, scheduling, social media management, customer service, data entry, CRM management, and more; allowing you to focus on growing your business.
What industries do you serve?
Our VAs support various industries, including e-commerce, real estate, healthcare, coaching, marketing agencies, and more.
Are your VAs fluent in English?
Yes, all our VAs are fluent in English and can communicate professionally via email, video call, and chat.
What time zones do your VAs work in?
Our VAs can adjust to different time zones based on your business needs. We ensure alignment with your working hours for seamless collaboration.
How do I get started?
You can start by booking a FREE Discovery Call, where we assess your needs and match you with the right VA for your business.
How do you match me with the right VA?
We consider your business needs, industry, preferred working style, and specific skill requirements to pair you with the best-suited VA.
Can I change my VA if I'm not satisfied?
Yes! If you’re not satisfied with your assigned VA, we’ll work with you to find a better match.
What payment methods do you accept?
Currently we only use WISE to accept payments overseas.
Is there a contract or long-term commitment?
No long-term contracts! We offer flexible monthly plans so you can scale up or down as needed.
How do I communicate with my VA?
You can communicate via email, Slack, Zoom, WhatsApp, or any preferred platform.
How do I track my VA’s work?
We provide weekly progress reports and use time-tracking tools to ensure transparency.